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Privacy Policy for SLICE

Effective Date: Coming soon
App Name: SLICE — Debt Resolution App
Company/Owner: Marc Feinberg
Contact Email: support@slicemydebt.com
Website: slicemydebt.com

SLICE (“SLICE,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the SLICE mobile app, website, services, coaching features, AI tools, subscription features, and related support services.

SLICE is designed for users in the United States who want help organizing debt information, planning settlement goals, tracking savings, preparing negotiation scripts, and accessing educational debt resolution guidance.

By using SLICE, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information.

A. Account and Contact Information

When you create an account or use SLICE, we may collect:

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • City, state, and ZIP code
  • Login or account credentials
  • Subscription tier
  • Referral code, if applicable

B. Debt and Financial Planning Information

SLICE allows you to manually enter information to create a customized debt program. This may include:

  • Total debt amount
  • Creditor names
  • Creditor phone numbers
  • Amount owed per creditor
  • Settlement target percentages
  • Estimated settlement amounts
  • Monthly savings amount
  • Budget information
  • Debt program length
  • Credit score input
  • Creditor notes
  • Settlement progress and status
  • Call preparation notes

SLICE does not connect to your bank account or automatically pull your credit report unless we clearly add and disclose that feature in the future.

C. AI Coach and Negotiation Script Information

If you use AI features such as Zest AI Debt Coach, negotiation strategy suggestions, or customized call scripts, we may collect:

  • Messages you send to the AI coach
  • AI-generated responses
  • Creditor and debt information needed to personalize responses
  • Selected script tone or negotiation preferences
  • Chat history and related app activity

AI features may use third-party AI providers, such as Anthropic Claude or similar services, through a secure backend system. We do not allow AI providers to directly access your full account unless needed to provide the requested AI feature.

D. Coaching and Booking Information

If you book coaching, founder coaching with Marc Feinberg, tax advisory, Mastermind sessions, or live creditor call support, we may collect:

  • Booking date and time
  • Selected coaching topic
  • Notes or questions submitted before the session
  • Relevant debt summary information
  • Session status
  • Communication preferences

We do not record coaching calls unless we clearly notify you and receive any required consent.

E. Subscription and Payment Information

SLICE may offer paid subscriptions or in-app purchases.

Payments for digital subscriptions are processed through Apple App Store, Google Play, RevenueCat, or another authorized payment/subscription provider. We do not store your full credit card number or payment card details.

We may receive limited subscription-related information, such as:

  • Subscription tier
  • Purchase status
  • Renewal status
  • Expiration date
  • Transaction identifier
  • App store receipt or entitlement status

F. Device, Usage, and Technical Information

We may collect basic technical information to operate and improve the app, such as:

  • Device type
  • Operating system
  • App version
  • Crash logs
  • Performance data
  • Feature usage
  • General location based on IP address
  • Push notification preferences

We do not use this information to sell your personal information.

2. How We Use Your Information

We use your information to:

  • Create and manage your SLICE account
  • Build your customized debt program
  • Calculate settlement targets and program length
  • Track creditor information and debt progress
  • Generate debt timelines and monthly savings plans
  • Provide AI negotiation strategies and scripts
  • Provide credit repair education and checklists
  • Process subscriptions and premium access
  • Book coaching or founder coaching sessions
  • Send reminders, confirmations, and support messages
  • Improve app performance and user experience
  • Prevent fraud, abuse, or unauthorized access
  • Comply with legal obligations
  • Provide customer support

SLICE is an educational and planning tool. SLICE does not guarantee debt settlement results, creditor acceptance, credit score improvement, or financial outcomes.

3. How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers only when needed to operate SLICE, including:

  • Cloud hosting and database providers
  • Authentication providers
  • AI service providers
  • Subscription and payment processors
  • Analytics and crash reporting providers
  • Email and push notification providers
  • Scheduling or calendar tools
  • Customer support tools
  • Professional coaches or advisors when you request coaching

We may also share information when required to:

  • Comply with law, subpoena, court order, or legal process
  • Protect the rights, safety, and security of SLICE, users, or others
  • Investigate fraud, abuse, or unauthorized activity
  • Complete a merger, acquisition, financing, or sale of business assets

4. AI Feature Notice

SLICE may use AI to provide educational debt guidance, negotiation scripts, and planning support.

AI-generated responses may be inaccurate, incomplete, or not appropriate for every situation. AI responses are for informational and educational purposes only and should not be treated as legal, tax, credit, or financial advice.

Do not enter highly sensitive information into AI chat unless it is necessary for the feature. Do not enter Social Security numbers, full bank account numbers, full credit card numbers, or other highly sensitive identifiers.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information.

These may include:

  • Secure authentication
  • Encrypted transmission where available
  • Restricted access controls
  • Secure storage practices
  • Monitoring for errors and suspicious activity
  • Use of trusted cloud and service providers

However, no app, website, database, or internet transmission is 100% secure. You are responsible for keeping your login credentials secure.

6. Data Retention

We keep your information for as long as needed to provide SLICE, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

You may request deletion of your account and associated personal information by contacting us at:

support@slicemydebt.com

Some information may be retained if required by law, for fraud prevention, security, accounting, dispute resolution, or legitimate business purposes.

7. Your Privacy Choices

Depending on where you live, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Request a copy of your information
  • Opt out of certain communications
  • Limit certain data uses
  • Withdraw consent where applicable

To make a request, contact us at:

support@slicemydebt.com

We may need to verify your identity before completing your request.

8. Push Notifications and Communications

SLICE may send reminders, app updates, coaching confirmations, subscription notices, or debt program reminders.

You can control push notifications through your device settings. You may unsubscribe from promotional emails by using the unsubscribe link in the email or contacting us.

We may still send important non-promotional messages related to your account, purchases, security, or requested services.

9. Children’s Privacy

SLICE is intended for adults. The app is not intended for children under 18.

We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will take steps to delete it.

Parents or guardians may contact us at:

support@slicemydebt.com

10. California and Other U.S. State Privacy Rights

If you live in California or another U.S. state with privacy laws, you may have additional rights regarding your personal information.

SLICE does not sell personal information and does not use personal information for cross-context behavioral advertising unless clearly disclosed in the future.

To exercise applicable privacy rights, contact us at:

support@slicemydebt.com

11. Third-Party Services

SLICE may use third-party services to operate the app, including app stores, cloud providers, AI providers, subscription tools, analytics tools, scheduling tools, and communication tools.

These third parties may process information according to their own privacy policies. We recommend reviewing their privacy policies when interacting with their services.

Potential service providers may include:

  • Apple App Store
  • Google Play
  • RevenueCat
  • Supabase or Firebase
  • Anthropic Claude or another AI provider
  • Expo
  • Sentry or similar crash reporting tools
  • Email or notification providers
  • Scheduling or calendar providers

12. Legal, Financial, Tax, and Credit Disclaimer

SLICE is not a law firm, credit repair organization, tax advisor, financial advisor, or debt settlement company.

SLICE provides educational tools, planning features, AI-generated suggestions, scripts, coaching support, and organizational resources.

SLICE does not:

  • Provide legal advice
  • Provide tax advice
  • Provide guaranteed credit repair
  • Guarantee that creditors will accept settlement offers
  • Guarantee debt reduction
  • Guarantee credit score improvement
  • Guarantee any financial outcome

Users should consult qualified legal, tax, credit, or financial professionals when needed. Users should get all settlement agreements in writing before making any payment to a creditor or collector.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you through the app, by email, or by updating the effective date above.

Your continued use of SLICE after the updated Privacy Policy becomes effective means you accept the updated policy.

14. Contact Us

For privacy questions, support, or data requests, contact us at:

Coach Marc LLC
Email: support@slicemydebt.com
Website: https://slicemydebt.com
Mailing Address: 2007 Cove Ln., North Palm Beach, FL 33408